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Tips & Tricks For Creating Wax Seals

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To make the perfect wax seal, requires a lot of practice! Feel free to share your wax seal making experience and process on Instagram and tag us @fleurselectcanada.

How To Create Wax Seals?

Step 1: Place wax beads in spoon and hold it around the flame of the candle, let wax beads fully melt.

** Quantity

- 2.5cm stamps: first time 4 beads, then 3 beads moving forward.

- 3cm stamps: first time 5 beads, then 4 beads moving forward.

**Use a toothpick to stir the wax for an even melt.

Step 2: Pour melted wax onto your project and create a slightly larger circle than your stamp diameter.

Step 3: Place the stamp immediately on wax for 30 seconds to let the wax cool down, then lift the stamp directly up.

 

HOW TO MELT SEALING WAX BEADS?

- We would highly recommend using a new candle when melting the wax so that the outer edge of the flame can reach the spoon. If you're using an old candle it the flame may not reach the spoon creating an uneven melt.

- Wait a bit longer for the wax to melt.

- Stir the top layer of the wax to create an even melt.

 

HOW TO CREATE SELF ADHESIVE WAX SEALS?

- When wax is fully melted, pour it out onto ALUMINUM FOIL PAPER or WAX SEAL MAKERS PLATE and place the stamp on the wax immediately.

- Let the stamp stay on for at least 30 seconds to let the wax cool down, then lift the stamp directly up.

- When the seal is no longer sticky, peel the seal up and use double-sided tape on the back of the seal.

 

HOW TO PREVENT CIRCLE MARK AFTER TAKING OFF THE STAMP?

- We recommend placing the wax stamp into lukewarm water (not hot water) between each seal and wiping the water off COMPLETELY before use.

- Please be sure to press the wax stamp firmly into the wax for best results.

- If you find that the wax seals are difficult to peel up, it’s because the water is too hot.

 

HOW TO DEAL WITH THE IMPERFECT SEALS?

- Don’t worry! You can always re-melt it and use it again next time!

- Before re-using, make sure the imperfect wax seal doesn’t have any adhesive backing or paper on it.

 

 WAX SPOON CLEANING INSTRUCTIONS

- Reheat spoon (if cooled down) to melt the leftover wax in the spoon.

- Once all the wax in the spoon is melted, use kitchen towels to wipe the rest of the residue out.

**CAUTION: spoon & wax are very hot, be cautious when cleaning.

**We highly recommend cleaning the wax spoon right after use.

 

Happy Sealing!

The Fleur Select Happiness Team

Shipping & Returns

How can I track my shipment?
We will be happy to provide you with a tracking number to track your parcel once you receive our shipping confirmation email.

What is the delivery timeline?
7-10 business days. The estimated delivery date will be indicated on each product page. This date will also be indicated during checkout.

What shipping provider do you use?
We currently partner with Canada Post and UPS for shipping.

How much will US shipping cost ?
US orders below $129 CAD are subject to a $24.99 shipping fee. Orders of $129 CAD or more will see shipping fees confirmed during checkout, based on cart contents and delivery address. Duties and taxes may also apply for shipments made outside of Canada. 

How long is the processing time?
All orders require 1-3 business days of processing time to be picked, packed and prepared for shipping, unless otherwise noted.

What is your return policy? 
If you’re looking to return your order, we’re here to help! We offer free returns within 7 days if you’re in Canada or 14 days if you live outside of Canada.

Please note the following to our return policy: discounted items are final sale and cannot be returned; returned items must have all tags still on and be returned in original packaging; all returned items must have no visible signs of wear, use, or any damage and in brand new condition with original packaging.

If you’re in Canada, you have 7 days to return your items after you receive your shipment. If you’re outside of the Canada, you have 14 days.

How do I do a return?
Please email us at hello@fleurselect.ca with the following information:

1) Order number
2) Items you wish to return
3) Reasoning of return

We will provide further instructions after we receive your requests.

How long does it take to process a return?
This normally takes between 7-10 business days. Once we receive your return we will need a couple of days to process this. Then your bank will process the refund. We will be sure to send an email out to you as soon as your return has been processed.

Who pays for the return cost?
If you make a return which occurs as a result of Fleur Select's error (you received an incorrect or defective item, etc.), Fleur Select will pay the return shipping costs.

If you make a return and your return is not the result of our error, the shipping cost of that returned item(s) will be deducted from the refund amount to you. 

How can I do an exchange?
We are currently unable to process exchanges. If you would like to exchange an item, please return the original item(s) for a full refund and place a new order.
 

In-Store Pickup

Step 1 – Place Your Order

Choose the “Pick-Up In Store” option when you check-out.

Step 2 – Wait to hear from us

Once your order is processed, you will receive an email notification letting you know that your order is ready for pick up.

Fleur Select Store currently opens every Monday, Wednesday and Friday from 1pm to 5pm. Our normal processing time is 2-3 business days from the time of the initial order.

Step 3 – Pick-up Order at Store

Store Location: Unit 126, 372 HWY 7, Richmond Hill, ON L4B 1A7

Bring your notification email with order confirmation number and your identification during our business hour (Monday, Wednesday & Friday from 1pm-5pm) to pick up your order.

Tips & Tricks For Creating Wax Seals

Tips & Tricks For Creating Wax Seals

How can I track my shipment?
We will be happy to provide you with a tracking number to track your parcel once you receive our shipping confirmation email.

What is the delivery timeline?
7-10 business days. The estimated delivery date will be indicated on each product page. This date will also be indicated during checkout.

What shipping provider do you use?
We currently partner with Canada Post or UPS for shipping.

How much will US shipping cost ?
US orders below $129 CAD are subject to a $24.99 shipping fee. Orders of $129 CAD or more will see shipping fees confirmed during checkout, based on cart contents and delivery address. Duties and taxes may also apply for shipments made outside of Canada. 

How long is the processing time?
All orders require 1-3 business days of processing time to be picked, packed and prepared for shipping, unless otherwise noted.

What is your return policy? 
If you’re looking to return your order, we’re here to help! We offer free returns within 7 days if you’re in Canada or 14 days if you live outside of Canada.

Please note the following to our return policy: discounted items are final sale and cannot be returned; returned items must have all tags still on and be returned in original packaging; all returned items must have no visible signs of wear, use, or any damage and in brand new condition with original packaging.

If you’re in Canada, you have 7 days to return your items after you receive your shipment. If you’re outside of the Canada, you have 14 days.

How do I do a return?
Please email us at hello@fleurselect.ca with the following information:

1) Order number
2) Items you wish to return
3) Reasoning of return

We will provide further instructions after we receive your requests.

How long does it take to process a return?
This normally takes between 7-10 business days. Once we receive your return we will need a couple of days to process this. Then your bank will process the refund. We will be sure to send an email out to you as soon as your return has been processed.

Who pays for the return cost?
If you make a return which occurs as a result of Fleur Select's error (you received an incorrect or defective item, etc.), Fleur Select will pay the return shipping costs.

If you make a return and your return is not the result of our error, the shipping cost of that returned item(s) will be deducted from the refund amount to you. 

How can I do an exchange?
We are currently unable to process exchanges. If you would like to exchange an item, please return the original item(s) for a full refund and place a new order.
 
In-Store Pick-up Policy

Step 1 – Place Your Order

Choose the “Pick-Up In Store” option when you check-out.

Step 2 – Wait to hear from us

Once your order is processed, you will receive an email notification letting you know that your order is ready for pick up.

Fleur Select Store currently opens every Monday, Wednesday and Friday from 1pm to 5pm by appointment ONLY. Our normal processing time is 2-3 business days from the time of the initial order.

Step 3 – Pick-up Order at Store

Store Location: Unit 126, 372 HWY 7, Richmond Hill, ON L4B 1A7

Bring your notification email with order confirmation number and your identification during our business hour (Monday & Wednesday 1pm-5pm) to pick up your order.

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